Your privacy matters to luck91. This Policy describes exactly what personal and financial information we collect when you use the luck91 platform, how we use it, who we share it with, how we protect it, and what rights you have over it. We have written this document in plain, readable English — not buried in jargon — because we believe every Pakistani player deserves a clear understanding of how their data is treated.
This Privacy Policy applies to all users of luck91, including players based in Pakistan. By using luck91, you confirm you have read and accepted this Policy.
luck91 Privacy Statement
This Privacy Policy ("Policy") governs the collection, processing, storage, and disclosure of personal information by luck91 ("luck91," "we," "us," "our"). It applies to all users who visit the luck91 website, create an account, place bets, play games, or otherwise interact with our platform. Please read this Policy carefully. If you do not agree with its terms, please refrain from using luck91.
luck91 is committed to protecting the privacy and personal data of all individuals who use our platform. This Policy has been prepared in line with internationally recognized data protection standards and the operational obligations associated with luck91's international gaming license.
This Policy applies to:
This Policy does not apply to third-party websites or services linked from our platform. luck91 is not responsible for the privacy practices of external parties.
luck91 collects personal information in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and from third parties where permitted. The categories of data we collect include:
| Data Category | Examples | Collection Trigger |
|---|---|---|
| Identity | Name, CNIC, DOB | Account registration / KYC |
| Contact | Mobile, email, address | Account registration |
| Financial | JazzCash/EasyPaisa IDs | Deposits & withdrawals |
| Technical | IP address, device ID | Platform login & browsing |
| Behavioral | Bet history, session data | Platform usage |
luck91 uses the personal data it collects for the following purposes:
luck91 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may disclose your data only in the following circumstances:
luck91 uses cookies and similar tracking technologies to operate the platform and improve user experience. The types of cookies we use include:
You may manage or disable non-essential cookies through your browser settings. Note that disabling all cookies may affect your ability to use certain features of luck91.
luck91 retains your personal data for as long as your account remains active and for a period thereafter as required by our regulatory and licensing obligations. Specifically:
Following the expiry of the applicable retention period, luck91 will securely delete or anonymize your personal data.
luck91 implements industry-standard technical and organizational measures to protect your personal and financial data from unauthorized access, loss, destruction, or alteration. Our security infrastructure includes:
While luck91 takes all reasonable precautions, no system can guarantee absolute security. Players are encouraged to use strong, unique passwords for their accounts and to enable two-factor authentication.
luck91 strictly prohibits access to its gambling services by individuals under the age of 21. We do not knowingly collect personal data from minors. If luck91 discovers or is notified that a player is under 21 years of age, the account will be immediately suspended and any associated data will be handled in accordance with our Responsible Gaming policy and applicable legal requirements.
Depending on applicable data protection law, you may have the following rights regarding your personal data held by luck91:
To exercise any of these rights, please contact the luck91 support team via live chat or email at [email protected]. We will respond to verified data requests within a reasonable timeframe.
luck91 operates under an international gaming license, and some of your personal data may be processed or stored on servers located outside Pakistan. In all such cases, luck91 ensures that appropriate safeguards are in place — including data processing agreements with relevant third parties — to maintain the same standard of data protection applicable to this Policy.
luck91 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. Material changes will be communicated through a notice on the luck91 platform or via your registered mobile number or email address. Your continued use of luck91 following any such notice constitutes your acceptance of the updated Policy.
We encourage you to review this Policy periodically. The "Last Revised" date at the top of this page indicates when the most recent changes were made.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data luck91 holds about you, please reach out through the following channels:
Privacy at a Glance
Six core principles that underpin every data handling decision luck91 makes. This is a plain-language summary — the full legal text above governs.
All data transmitted between your device and luck91's servers is encrypted using 256-bit SSL — the banking standard. Your login, payment, and personal data are protected in transit at all times.
luck91 does not sell, rent, or commercially share your personal data with advertising networks, data brokers, or unaffiliated third parties — ever. Your data serves your account only.
JazzCash and EasyPaisa payment data shared with luck91 is used only for the processing of your transactions. It is encrypted, stored securely, and never shared beyond payment processing.
luck91 collects date of birth and ID information to enforce its strict 21+ age policy. This data is used exclusively for verification and regulatory compliance — nothing else.
You can request a copy of your personal data, ask for corrections, or request deletion (subject to legal retention requirements) at any time by contacting luck91 support.
Promotional SMS and email communications from luck91 are entirely optional. You can opt out of all marketing messages at any time from your account settings — no questions asked.
Your Rights
These are not aspirational promises — they are rights you can exercise at any time by contacting the luck91 support team.
Request a full copy of the personal data luck91 holds about your account, including transaction history and verification records.
If any personal data we hold is inaccurate or outdated, you can request a correction at any time through your account settings or live chat.
Request deletion of your personal data once you close your account, subject to our minimum legal retention periods for financial and KYC records.
In certain circumstances, you may ask luck91 to pause certain types of data processing while a query or complaint is being investigated.
Request a structured, machine-readable export of personal data you have provided to luck91, where technically feasible.
Opt out of promotional SMS and email messages from luck91 at any time, independently of your account status, via account settings or support.
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